Privacy Policy

Introduction

This Privacy Policy outlines how Spinrise, licensed under the Tobique Gaming Commission, collects, uses, shares, and protects personal data in compliance with Australian data protection laws and gambling regulations. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Data Collection

We collect a variety of information to provide our online casino services effectively. This information includes:

• Registration Data: When you create an account, we gather personal details such as your name, date of birth, address, and contact information.
• Payment Details: We collect payment information necessary for processing transactions, which may include credit card numbers, bank account details, and transaction history.
• Technical Logs: We automatically collect information about your device and usage of our services, including your IP address, browser type, and access times. Cookies are also utilized to enhance your experience on our platform.

Purpose of Data Usage

The data we collect serves several purposes, including but not limited to:

• Account Management: To create, maintain, and manage your player account efficiently.
• Marketing Communication: To send promotional materials and updates regarding our online pokies and services, where you have opted to receive such information.
• Anti-Fraud Checks: To protect against fraudulent activities and ensure the security of our players and platform.
• AML Compliance: To comply with anti-money laundering regulations and prevent financial crime.
• KYC Procedures: To verify your identity and age as part of our responsible gambling policies.

Data Sharing

Your personal information may be shared with third parties under specific circumstances, including:

• Payment Providers: We disclose your data to banks and payment processors to facilitate transactions.
• Verification Partners: We may share information with third-party services that assist in verifying your identity as part of our KYC processes.
• Regulatory Authorities: We will disclose information to governmental or regulatory bodies as required by law or to protect our rights.

User Rights

As a user, you have certain rights concerning your personal data, including:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain data for compliance purposes.
• Right to Restrict Processing: You have the right to restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our customer service team.

Cookie Policy

Our website uses cookies to enhance functionality and performance. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our website, enabling you to navigate and use our services.
• Analytical Cookies: We use these cookies to collect information about how visitors use our website, helping us improve our platform and services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction. These measures are regularly reviewed and updated to ensure ongoing protection.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or via email support. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices concerning your personal data, please reach out through our customer service channels. We are committed to addressing your inquiries promptly and effectively.

Conclusion

This Privacy Policy is intended to provide transparency about how we handle personal data at Spinrise. We are dedicated to ensuring the privacy and security of our players while complying with applicable laws and regulations. Your trust is important to us, and we strive to uphold the highest standards of data protection.